Reference

Terms and Conditions That Govern Your Account

These terms set out the rules between you and zxx1 when you open an account, deposit funds through JazzCash, Easypaisa, or Raast, and access the lobby.

Account eligibility appliesLocal law governs accessJazzCash · Easypaisa · Raast coveredPakistan-focused service
zxx1 Terms and Conditions That Govern Your Account
HOW WE OPERATE

How zxx1 Handles Your Account Data

Your account data is held securely and used only to operate your wallet, process JazzCash, Easypaisa, and Raast transactions, and respond to support requests. We do not sell personal data to third parties.

Data Retention We keep account and transaction records for as long as required by applicable law. You can request a summary of the data we hold by contacting support through live chat or email.
Cookie Use Cookies keep your session active and help us detect unusual login patterns. You can manage cookie preferences in your browser, though some account functions depend on session cookies to work.
Account Security Each login triggers an OTP to your registered mobile number. If you receive an OTP you did not request, change your password immediately and contact support to flag the activity.
Requesting Changes To update your registered details — mobile number, email, or linked wallet — submit a request through the Account Settings page. Identity verification is required before any change is confirmed.
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page in your account. Our support team can clarify specific clauses, walk you through account restrictions, or escalate a formal terms query.
Email Support Send a written query to our support address for anything that needs a documented response — account closures, wallet disputes, or formal objections to a terms update.
Account Help Centre The Help Centre in your account dashboard covers the most common terms questions: withdrawal holds, wallet verification steps, and what triggers an account review.

Common Questions About These Terms

If something in the terms is unclear, these answers cover what most people ask before contacting support.

Access depends on local law and is available where local law permits. You are responsible for confirming that online gaming is lawful in your location before opening an account.

Funds in a suspended wallet are not forfeited automatically. They remain on hold while we complete any required verification. Contact support via live chat or email to begin that process.

We post an updated version here with a new effective date. We may also send a notification to your registered email or mobile number when a material change is made.

Send a written request to our support email. We will confirm your identity and provide a summary of the account and transaction data we hold within a reasonable timeframe.

The same account terms apply regardless of which payment method you use. Each payment rail has its own processing flow, but your rights and obligations under these terms do not change.

You can close your account before the new effective date. Withdraw your wallet balance first, then contact support to initiate the closure. Continuing to use the account after the date means you accept the update.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.